In 2013, Comcast and Time Warner Cable had a profit margin of 97% on their Internet service. For an industry that has expensive infrastructure, that can only be described as insane. Profit margin is industry specific, but averaged 7.5% in 2015 (though varies widely between different industries). A 97% profit margin is unheard of and speaks to how much Internet service providers charge their customers and how little they spend improving the service they offer.
Other services which provide headlines, such as Facebook, are curated. Social media, which a majority of adults in the U.S. used for news at some point in 2016, do not provide all of the day’s headlines. Instead, they typically either show what the site’s algorithms think a person is interested in, or picks from the site’s staff. Facebook was recently accused of supressing conservative headlines (though they have changed how their trending headlines work since).
Regulations to enforce competition in the Internet market are required because of the infrastructure limitations that prevent competition from developing naturally. Wired service providers divide up their coverage areas in such a way that they minimize overlap with other carriers in a bid to avoid competing with them. There is, for the vast majority of the country, only one to two “good” options for Internet service which makes it impossible to vote by switching providers. When it comes to high-tech industry, regulations are usually not seen in a positive light because technology moves quickly, while government tends to run at a much slower pace. Given that, regulations around net neutrality need to be carefully thought out so they have a minimal impact on the evolution of the Internet while still protecting it. Opponents of net neutrality legislation - including some service providers - are vocal in saying that legislation will stifle innovation and network improvements.
Good essay on net neutrality
Competition (carving up territory and such)
Municipal broadband research papers
What a non-neutral Internet looks like
Comcast funded groups claim low-income people wants ads instead of privacy